Copyright, Trademark & DMCA Policy

We can only act on a notice that includes all six of these:

• Your physical or electronic signature, as the copyright owner or someone authorized to act for them.
• The copyrighted work you say was infringed, ideally with a link to your original.
• The material you want removed and where it is on Kaisuki, specific enough for us to find it (a message link is best).
• Your contact details: full name, mailing address, phone number and email.
• A statement that you believe in good faith the use isn't authorized by the copyright owner, their agent, or the law.
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for them.

Before you file, think about fair use. Commentary, criticism, parody, news, teaching and research can be lawful without permission, and we take that into account when we review.

The easiest way is the form at /ticket/requests (you'll need to be signed in). Choose Copyright takedown and it asks for everything above, so nothing gets missed.

Prefer email? Write to [email protected] with the subject "DMCA Takedown Request" and include all six items.

We aim to reply within a few business days. If the member sends a counter-notice, it comes to the contact details you gave us.

If you believe your content was removed by mistake or misidentification (you own it, you have permission, or it's fair use), you can send a counter-notice. Use /ticket/requests and choose Counter-notice, or email [email protected]. Include:

• Your physical or electronic signature.
• What was removed, and where it was on Kaisuki before it came down.
• A statement, under penalty of perjury, that you believe in good faith the material was removed by mistake or misidentification.
• Your name, mailing address and phone number.
• A statement that you consent to the jurisdiction of the appropriate court, and that you'll accept service of process (legal papers) from the person who reported it.

We forward your counter-notice to the person who reported it. If they don't file a court action to keep the content down within 10 to 14 business days, we may restore it.

We terminate the accounts of repeat infringers. Copyright and trademark notices both count, and it usually goes like this:

• First strike: the content is removed and you get a warning.
• Second strike: the content is removed and your account is temporarily suspended.
• Third strike: your account is permanently terminated.

Severe or clearly deliberate infringement can skip steps. A terminated account can lose what's tied to it, like Spark, Kikkō and shop cosmetics.

If a server name, channel, avatar, banner or post infringes your trademark, use /ticket/requests and choose Trademark. Tell us your mark, its registration details if it has them, and where it's used on Kaisuki. Using a word that happens to be a trademark isn't automatically infringement, so context helps.

The member or server owner then has 7 days (or longer where the law requires) to show they have a right to use the mark. If they don't respond, the content stays down. If they respond in good faith, it's up to you to take it further through other channels. We may act on a single valid complaint.

Copyright and trademark: [email protected], or the form at /ticket/requests (sign-in required).

Reporting harassment, threats or other abuse rather than copyright? Start at /safety or /guidelines, which reach the right people faster. For anything else, try the Help Center at /help.